If you are filing a new claim we have received your email and will reach out of any additional information is needed. If the claim is due to airline handling or a delay in transit carrier claims are currently taking between 120-180 days to process. Claims for a CFI service failure will be resolved within 30 days or less.
If you are looking for an update on a previously filed claim please be patient. Our team will respond back with a status update within 24-48 hours.